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Date: 2010-06-05 Jury is still out The LG BD 590 was fabulous right out of the box. Unfortunately it froze after only 2 weeks with an Avatar Blu-Ray disc stuck inside. I had to mail it back to the factory. Maybe this is just too fragile for regular use. Date: 2010-06-01 A MARVELOUS ANSWER TO SAMSUNG BD-C6500 NETWORK PROBLEMS I spent hours and eventually days trying to get my Samsung BD-C6500 to work with my Verizon router and after two units, I finally gave up. Don't get me wrong, I don't expect perfection from any manufacturer but when your product has an obvious issue you should have trained experts to assist your customers. The so-called tech Reps (or secretaries) at Samsung had no clue whatsoever. Anyway, I did the obvious and ordered the LG BD-590 from Amazon and I have not been disappointed. I hooked it up and before I even turned on the TV it went online and downloaded the upgrade. Once upgraded, I was able to connect to Netflix in seconds, watch Youtube and trailers from Vudu. I have not been able to watch any movies yet or rip CDs but so far I am amazed. Solid build and easy of operation. I Will update later. Go get one I say. UPDATE 06/11/2010 You've got to love this machine. I have ripped almost 5 gig of music unto the HD and it plays back fine. Gracenote is an excellent addition. Plays blu-ray just fine. As for movie streaming, I will stick with VUDU, the best video qaulity so far. Date: 2010-05-29 Bad Support I would rate this product 4 starts if all the features worked or if their customer support department would respond to me. The Netflix streaming is a big feature for me. It does not work. It works on my PC and my old Samsung. All the other streaming features work. LG customer says it's Netflix fault - which I might believe if it didn't work on the other platforms. Then they told me I could take my machine of 3 hours to a repair shop. Netflix customer service spent a lot of time investigating this issue. They finally contacted their streaming department and were informed that it is a known bug that LG must fix. I have written to LG customer supprt to get a confirmation or denial but they just ignore me. If you want to get this machine ask to see that feature work first. If you care. Update 5/29/2110 I finally got a response to my email. It was a stock response which did not adress a single question I asked and in fact told me a fix to try in case the product was a TV. I called their customer service department for the 5th time today and they finally admitted it was a known bug. Update 6/2/2010 This issue is now a thing of the past. LG released a new version of the FW yesterday. I installed it but it did not seem to fix the problem. LG Customer Service told me, "Yes. There was a new release but it did not address the Netflix streaming bug." Today I received email from Netflix Customer support and they told me that this release did, in fact, fix the problem but after you install it you must deactivate and reactivate the treaming service to the player. I did this and finally I have a working device. Date: 2010-05-18 Excellence in Operation Programming I was very pleasantly surprised when I installed this into an existing system, with a high end LG 60" plasma. Simply turning on the BluRay unit caused the plasma to turn on and select the proper input. Though I still included the discreet IR commands in the main system program, just to be sure, it seems that for most, they will find this the easiest setup ever. WiFi integration, for downloading to HD, or streaming, was quick and the user interface is excellent. It delivers on image quality too, worth the setup to enable THX color calibration on the plasma, as well as a modified version also, for those who have the skills to tweak the factory settings. Date: 2010-05-18 Best internet augmented player that features actually work grand. I choose not to chase a 3D Blu-Ray player since I lack a 3D TV and do not foresee one in my near future. Instead, I sought the best internet augmented player that features actually work. I received my choice LG BD590 several days ago. I had Netflix, Youtube and the previously unknown to me, Pandora, all working by 4 pm without technical support and with only hasty glances at the manual. I found NetFlix's registration initially confusing. LG BD590's setup provides a "code" . . . but not the code that will you need to register your LG BD590 from your PC. The code that you need to register your LG BD590 online with NetFlix . . . from your PC . . . is provided only when you try to play your first streaming NetFlix movie from the LG BD590's. Setup provides you a code that I suggest you record but don't use it for registering your BD590 with NetFlix from your PC. Pandora works when you sign on Pandora from your LG BD590 after creating a free account at Pandora from your PC. Just use the same email address and password that you created while registering with Pandora from your PC. Keep your password reasonable since you will be using your LG BD590's remote to enter it. I plugged my keyboard into the BD590's USB port but it was not recognized as a keyboard. I was also pleased to find that the menu system is simple and intuitive for me on LG's BD590 thus it should be usable for both my wife and daughter. I did not load the included Nero MediaHome Bundle Disc since I am not clear about its value for me. DLNA took me two days to successfully use. So far I am only seeing its MAC address from Windows 7 Home Group under "ALL Networks" and not under "Local network" and not with its name or IP address listed though I'm allowed to provide it access. My PC's pictures and the videos streamed without an errors though the allowed Video formats may be limited. I watched the Blu-Ray version of Gold Finger several days ago and the details and overall picture were impressive. LG's BD590 made this old movie look quite new to me. Lastnight I watched Sherlock Holmes with Robert Downey Jr. The level of picture details and color quality makes visiting a theater a second rate experience. I am totally perplexed why the commercial theater experience has fallen to or below that of a good home theatre !!! I had been leaning towards Panasonic and Sony based on my research last year. However, in their new products rush to 3D they forgot to make their new players' basic internet functions work as well as those of the LG BD590's IMHO. I wanted improved Blu-Ray and internet performance and found it with my LG BD590. * Price is subject to change. |
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