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Date: 2008-12-10 Great Product and Great Service I Googled the 6020FD Pioneer TV for the best price and after reading terrible reviews of service and problems with some of the other "Cheaper" sites I decided to go with Amazon. The retailer was actually 6th Ave and the price included delivery to the inside of my front door only, which was ok with me since I had to do some furniture moving. To make a long story short I plugged it in and was immediately amazed at the picture quality, even before going through all the settings. After a week I became a little more curious and began to tweak the picture settings, which made this the most realistic and clear picture I have ever seen. I previously had a 50" LCD HD and although I thought that it had a good picture the 6020FD makes it look obsolete. It has the deepest blacks and the brightest picture.After I purchased this TV and while it was still on the delivery truck being delivered, I went back to Amazon and found the price had dropped by $89. I called Amazon and although they couldn't help me because I purchased it from 6th Ave. they told me to call them directly. The customer support at 6th Ave. immediately credited my account for the full $89 with no questions whatsover.Pro's: Super black backgroundFantastic brightnessRemovable speaker makes wire access easy to get toGreat Looking TVMany options for power and screen saving (Green Friendly)PC compatible with easy to access connectionsCon'sRemote hard to readHeavy 130 lbs (but thin - 3-1/2")Huge manual to read and understand, but well worth the time. Date: 2008-12-03 What's the point of a 100K hrs if the product doesn't last 18 months? I am far from the only one to have product failures with these kuros. Review [...] for customer experience with kuro failures! I purchased this set on 10/01/07 as an early adopter and dropped ~$[...]. The power supply dies on ~ 11/16/08. You would think that a company that markets to informed customers that are willing to spend for QUALITY???? would attempt to do something for an owner at 13 months (1 month after the warranty expires). Instead, I was informed the only effort they would make is to give me the closest Pioneer service center. Thanks for the $[...] repair Pioneer. This is made even more sour by the fact that Pioneer changed the power supply after their first delivery of plasmas. I guess this is what I get for being an early adopter and paying full price for their set! I will never buy another Pioneer product and recommend anyone paying a premium for their "Superior" product to choose a cheaper alternative. Date: 2008-12-02 Amazon using deceitful advertising Same as a previous poster. I bought this television on Amazon.com. I paid of this tv on Amazon.com. Amazon.com says I don't get the free white glove service because the tv was not bought from amazon.com STORE. Just a follow up. After calling Amazon again I was told that the TV was a purchase of 6th Ave Electronics and that's what would show on my credit card. After checking my credit card statement it shows my payment being made to......Amazon. Date: 2008-11-29 Pioneer Kuro 60" Plasma Review This is quite a long story but it does have a happy ending. I purchased my first set through amazon with White Glove Delivery and when they unpacked it we found that the screen was broken ... big disappointment. Anyway we decided not to reorder straight away as we were going away on vacation and after about two weeks Amazon issued the credit back to our account ... which I thought took too long. Eventually we reordered and this time the set came through 6thAve and here again we were told it would be White Glove. The local delivery company then called us and told us that they would only bring it into the house and not set up the TV. We explained the previous problem so they said they would unbox it so that we could check it out. Anyway, the second set was fine and we then had to get a neighbor to help us with the installation as the TV weight around 150lbs ... too heavy for the wife. We have it now hooked up with an HTIB and a PS3 for BlueRay and we are extremely happy with the KURO. You may have read stories about the color not being the best but let me tell you that in my opinion it's perfect. Probably if you are the editor for Home Theatre magazine and like to mess around with color controls then possibly there may be an issue. I have it set on the Optimum setting with the room light sensor on - the colors are superb. So it's been a great purchase and I would recommend the 60" Kuro to anyone considering a new big plasma ... so go buy it. I would have given Amazon five stars [but decided on four] owing to the delivery and refund issue. But overall I can't really complain about their service Date: 2008-11-27 Buzzing, nothing else I just bought a PDP-6020FD I used the one click buy deal and had issues with the bank and my card, not a problem. Problem is this is not the White Glove delevery, some fly by night company drops off set and leaves. I waited about 90 minutes to plug in and turn on, after plug in all I get is a buzzing sound and no picture, none what so ever. I bet I will have all kinds of fun repacking this 60" monster and sending it back from wence it came. Has this happened to anyone else?
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