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Date: 2008-12-21 Flawless Delivery I was apprehensive ordering this TV through Amazon, especially given the reviews on trouble with shipping and white glove delivery. I had NO concerns about this TV, having seen it in a showroom locally and given its reviews. Thankfully, I had a flawless experience, thanks to excellent service from Amazon and the shipping company, CEVA. If you are buying this TV through Amazon, there are 2 important things you need to know. First, ordering through Amazon with delivery requires that you click directly on the "add to my shopping cart" link, and NOT through the "## new and used..." link. Seems stupid, but it guarantees that you order through Amazon and not from another company listed. Second, if you are ordering this TV (or any other TV>50"), the service number at Amazon for big screens is 1-866-423-5355. Write it down, because it is a hard number to find with the regular Amazon service line. I talked with them before and during the delivery service, and they kept me well informed and were courteous and communicative. They also contacted me via email just in case. Delivery was flawless and the unit was brand spanking new with no problems, and I felt confident that had there been problems with the TV, it would have been taken care of without an issue. As for the TV itself, remember how much better it was when you got a blu-ray? Multiply that by ten. Date: 2008-12-16 Pioneer 60 inch HD TV We love our new TV. Got it in time to watch football on Thanksgiving Day and throughout the weekend. The HD channels are spectacular and we are looking forward to upgrading our movie collection to Blue Ray as we now have the set to do them justice. Date: 2008-12-16 Fantastic! We purchased this as an early Xmas present. CEVA White Glove Delivery Service was excellent! I had researched what the White Glove Service actually would entail and knew that they would not "install" to cable boxes, DVD, etc. Still with HDMI it was a breeze, we made the actual connections! The CEVA employees were in and out in less than an hour on a Saturday afternoon in time for the 4th quarter of the AL/FL game. It was very useful that we had downloaded the Operator's Manual from Pioneer's website so we knew how to assemble the stand and speakers AND about the power button on the back, not just the side. The picture is beyond anything we imagined. We didn't really get the "blackest black" until we started watching it. I noticed on the Amazon website that a few days after we ordered that the TV was then being sold by 6th Ave. and at a much lower price. Though no White Glove Delivery. So it equalled out. We are very happy with the service and the TV itself. Date: 2008-12-13 Fantastic picture I have owned this Kuro 60" plasma for several weeks and although it has not yet been professionally calibrated I can tell you that the picture on this tv is the best I have ever seen. When playing a blu ray disc it is more clear than if the people were in the room. ESPNHD is incredible. It feels like you could reach in and touch the players. It is also beautiful in terms of it simplicity and its appearance. Expensive but worth it! Date: 2008-12-12 Amazon does not deliver all they promise I ordered this item from Amazon using 1 click. The web site indicated we would get "White Glove Delivery". It was delivered on time and delivered to my living room. The shipper unpacked the TV set and left about 20 pieces around the room. When I asked if they were going to help me install the set, as indicated in the white glove delivery, they just laughed and left but they did take to packing material. I called Amazon and received the usual run around. They said I purchased the set from a third party and they were responsible for the shipping. I used 1 click to order the TV and the website indicated I was ordering from Amazon. I didn't get any help from amazon. I like the TV Set but the service from Amazon sucks.. Until they review their policies be very careful ordering anything.
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