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Date: 2008-10-05 Wonderful! We just received this tv and it is wonderful. Granted, this is our first HDTV, but we are awestruck by the color saturation and the clarity. Better yet, the price was right. We got it for $1419 with free shipping. It arrived in less than a week. Date: 2008-10-03 Love that Bravia! We recently ordered a 46" Sony Bravia from Amazon. Service was amazing - actually arrived exactly when Amazon said it would, undamaged. Later ordered a remote for it, which arrived by FexEx the next day! Go, Amazon!!! Date: 2008-09-16 Super clear HD This was my first HD purchase and we have been very happy with it. Delivered on-time. Easy to set up. Great picture and clarity even during the day light. We have hooked up to surround sound and watching movies and HD cable channels are totally different experience. I know some people believe that you won't be able to tell a difference between HD and regular TV - YOU CAN! It's a totally different TV watching experience. You'd never want to go back. Date: 2008-09-08 Terrible Customer Service. Do not order. Less than 3 months after purchasing this TV it broke. It wants to power cycle every 15-20 seconds. Sony customer service can not provide an authorized repair center in my market area that is open past 5PM CST Mon-Fri. Sony wants me to take a vacation day to fix their defective product. I did not purchase their TV Mon-Fri 8AM-5PM CST, why should I have to have it fixed during those hours? Customer service has no more options for me except to write a letter to the review committee. I had to write a letter and I'm still waiting on a reply. Sony does not empower it's customer service employees the power to satisfy a customer who has a broken TV. I have never received this poor level of customer service on a product that was $1800. Unless you have an unlimited amount of vacation to have them repair your TV when it breaks stay away from this product! Date: 2008-08-29 Great TV, Great Audio I'll just state why I picked this TV over a similarly featured Samsung with a lower price. 1. Sony reliability. Sony TVs usually score high for reliability. I also know somebody who installs home theaters and he stated he has never had any complaints about Sony LCDs, Plasmas, TVs, etc. I'd rather spend more for a TV that doesn't break than deal with hassles of getting it repaired under an extended warranty (which I did buy). 2. The audio on this TV is good. A lot of LCDs out there have horrid speakers on them - no bass, hard to understand voices, etc. I don't have a separate speaker system so good speakers were required. More importantly, even if I did have a receiver+speakers, do I want to turn them on to watch the news, Oprah, and reruns of Magnum P.I.? Do you want the speaker system on when your kids are watching cartoons at 8AM on Saturday? 3. The picture quality. I think Samsung LCDs have deeper blacks and richer colors. At the same time, I've always thought the picture on Samsung TVs to look over processed and fake, just like when you see an advertisement in a magazine and it's obvious somebody really overdid the photoshop work. I think this TV produces an image that is more true to life. I prefer the picture quality this TV produces. 4. The screen is not glossy. Samsung seems to be in the habit of using glossy screens for their more expensive TVs. Unfortunately glossy TVs also reflect daylight from windows. This Sony TV was placed in a room with a lot of windows and there are no issues with the light coming into the room. It's a great TV. I have no complaints.
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