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Date: 2008-11-07 Samsung LN 37A550 hdtv I purchased Samsung LN37A550 from Amazon (shipped from 6th Ave Elec) in October, ordering on Tuesday and receiving the next Monday. I had looked at the Sony and LG 37" hdtv's also but settled on the Samsung because of the excellent customer reviews and I liked the small bezel and 37" width. The set arrived doubled boxed, uncrating and setup were extremely easy as the Samsung user manual is very user friendly. My one complaint is the "tinny sound", I adjusted the "equalizer" settings making the sound more acceptable. We are delighted with picture quality, especially football games in hd. The factory settings are OK but there is a review where a customer listed his settings that were very helpful. I wanted to buy a Samsung upconverting DVD player so we could use the same remote, but after reading customer reviews I got a Sony upscaling player instead, you should see "Planet Earth" spectacular, althought the little speakers vibrate. Love this set and the buying experience via Amazon was great. Date: 2008-11-07 Shipping Surprise While we saved to get the LN37A550 (we both liked the picture in a big box store and it was the only 37 inch that we could find that would fit in our current entertainment center) I really monitored the offerings from Amazon. Both my grown sons swear by this place. I remember reading over and over about how great the "White Glove" delivery was and that was my primary motivation to go with Amazon over any of the other vendors advertising here. Bottom line, I didn't notice that somewhere along the way "White Glove" changed to 40 inch or larger so I was very surprised when one guy with a hand truck showed up with a box that looked like it fell of the truck and he had backed over it. I will say that once out of the box it showed no signs of damage and I was asked to plug it in, test the remote and get a picture before he took off. Turned out I didn't have the right cable to really test the HD features but the picture is very good in regular definition. Date: 2008-11-06 Extremely satisfied with this product I purchased this LCD on September 4. White glove delivery was excellent, and it was delivered sooner than estimated (5 days to rural Minnesota). The color, clarity and overall picture on this LCD is incredible. Digital SD looks pretty darned good (better than on my LG plasma), and the HD picture simply blows us away. Awesome! I tweaked the settings a bit to fit our taste. I have it connected to HD cable box via HDMI cable. I tweaked the sound, and I don't find it bad it all. It's in an armoire so maybe that helps the sound resonate. Regardless, not bad sound at all. And as I said the picture is stunning and beautiful. I highly recommend this LCD. I liked it so much that I ordered the LN46A550 for our living room, which has a lot of windows in it, and which will be connected to existing Onkyo home theater. We are absolutely satisfied with the 37" LCD and with Amazon. Date: 2008-11-05 Better than new? Amazon's online order processing and white glove delivery worked just fine, and the TV looked perfect when we turned it on. However, three hours later, a shaded horizontal band appeared suddenly across the center third of the screen. When we turned the set off and turned on again, the band was gone. But another three hours and it was there again. This occurred repeatedly. We called Samsung (easily reached and responsive.)They said the problem was not familiar to them, but they sent a tech (a week later after two slips in scheduling). The tech skillfully replaced the screen and the master control panel (he said they are new, not reconditioned), leaving us with a new TV except for the plastic case and the power supply. Actually, it may be newer now than it was when we got it, as the tech said many of the screws were stripped (we watched as he pulled them -- he did not strip them) and that it appeared to have been serviced previously. He questioned whether it might be a demo/floor model or a reconditioned instrument. We are pleased with the post-repair picture quality. We have turned off the poor quality TV speakers and run the audio through a home theater system. Our rating deducts one star for the faulty original product and the TV speakers. Date: 2008-10-24 Samsung LCD Excellent product, better Amazon price...I have no complaint so far...I will buy another Samsung LCD TV without any doubt...
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