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Date: 2005-03-15 Beautiful, awesome looks and picture quality. This set is aesthetically elegant and pleasing to the eye and it definitely will look great in anyone's living room and/or home theater. The tv comes with many inputs and it is very flexible in terms of matching any equipment you might have. The sound is also very clear and I find that the 'simulated' setting enhances the voice's loudness and clarity at the expense of musical dynamics which is not a bad thing when you watch a movie or anything with a lot of dialogue, otherwise the 'wow' setting will do. But what really sets apart this set from the rest of them is the picture quality, clarity, depth, detail, contrast and overall color fidelity (notice that there is no color bleeding either), if properly adjusted, is simply amazing. I am shocked at the amount of people that watch tv using the picture factory setting, with this set (as with any other) the picture settings must be adjusted to match a more lifelike quality, fortunately this set make this process very quick and simple and the menus are well organized and very intuitive to use. Only small nicks I have are that the dark scenes have a tendency to lose some black detail (like a collar and/or pocket on a black suit) and at times the people's faces might have a very slight tendency toward the orange/purple/reddish spectrum (very minor however) and I was unable to improve to a 100% satisfaction factor (I like to emphasize that these minor problem I just described are really really small and are hard to notice unless you scrutinize the image). One more thing, knowing the poor service that SONY provides to their customers, I strongly recommend buying an extended warranty if available (I bought a 5 years one), you'll be glad you did if any problem arises. Overall I am fully satisfied with this set and I don't feel the need to complicate my life with an HDTV set, which (to my opinion) is an overrated technology which benefit mostly the companies behind it rather than the consumer. By the way, One of the video features is an edge enhancer that causes a harsh artificial edge to show on elements in the picture and makes small writing hard to read, I recommend to keep this feature turned off. Overall: EXCELLENT. Date: 2004-11-04 Bad experience! I purchased this Sony KV-32FS320 TV from Circuit city on 16th September and they delivered it next day and we were very happy to find the excellent picture quality, the Memory Stick Media slot lets you display photos etc. Our happiness has not lasted long, on 26th October (within 40 days after purchasing) the TV stopped working automatically and there is no sound and picture. We called Sony service and talked about the problem. To our great surprise they declined to send their service team to in-home service as they said they dont have in-home serive in our area eventhough we are eligible for in-home service(Concord, NH !). They asked me to contact their authroised dealer some 30 miles away. It was great pain to get them online as their phones were always busy! After making my case with the serivce centere, there was no response from them for many days. Calling Sony Customer service many times yeild no result as they asked same question again and again and nobdoy there know how to solve my problem ! IF you are expecting 'Sony Standard' in their Customer serivce, then dont buy any Sony stuff anymore. I am one of the loyal customer for Sony products many years as most my electronic items are Sony. I am so disappointed with the performance of Sony now. I dont know what to do with my TV now !! Date: 2004-10-25 Worth the wait I just received this tv over the weekend and it is incredible. It took me less than 5 minutes to set it up and there is literally no glare and the picture is really clear. The manual is very helpful and I was able to hook up a 5-disc DVD player with no problem. The only issue I have is the remote control functionality with other components. Granted most remotes probably won't have the same features so this was a slight annoyance at first. Overall, def a good buy.
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