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User Submitted Toshiba 52HM94 52-Inch DLP Integrated HDTV with Cable Card Slot Reviews Date: 2007-02-07 Great product I have owned this television for over a year and have been nothing but happy with it. I subscribe to an HD package with my satelite provider and use a dvd player linked with an HDMI cable -- the picture on both dvds and my HD programing is great. I have had numerous friends come over and be amazed that a projection television can produce such a great picture. The memory card slot on the telivison can be quite useful at times, too. The television has a picture viewer and an MP3 player so I can load up some MP3s onto a memory card real quick (I use memory stick but the television accepts many different memory cards) take them to my television and listen to them with all of the song information displayed on television screen. I did have one small problem a few months after I purchased the television. The audio would come on but no picture. I called technical support and they were very quick to determine that my bulb had gone, so they immediately sent me another one. However after I got off the phone with them I put the old bulb back in and it worked again. Have never had a problem with it since. Date: 2006-07-06 Great TV when it works I also had issues with the screen. There was a thumb print on the inside of the screen and a new screen had to be put in. That was the easy part. After months of the TV not working and 5 service calls, Toshiba finally replaced my TV. The newer one has blown bulbs twice in 10 months and has been in for service once. Toshiba's customer service is really bad. They have a "we got your money now your screwed" attitude. Google this model and you will find multiple sites with very upset people. I know some have been lucky, but don't take the chance. Date: 2005-12-07 customer service , don't think so !!! Toshiba doesn't know what customer service is , I bought a new 52hmx95 over a month ago and it took much yelling to get a lamp replace bulb . I installed it and the tv still doesn't work..Called Toshiba and got the same old run around .. Bad tv , bad company .. Date: 2005-10-03 Inspect screen carefully before accepting delivery. Inspect screen Before signing and accepting delivery of any Toshiba DLP, be sure to check the screen to make sure that the coating on the inside of the screen is uniform. On mine, there was a circle about 10" in diameter that you can see in certain lighting and even when the TV is off! It will appear lighter than the surrounding areas at times and can be annoying. I called Toshiba and had a service man come out and even though he acknowledged that this is common, Toshiba will not replace the screen. I would have given them a negative 10 if it were possible just because of their attitude. So, look at the screen VERY carefully before accepting or purchasing. If you see this problem, refuse to accept it. Or else just buy a Samsung or Mitsubishi DLP to avoid the problem I have. carefully before accepting delivery Date: 2005-08-12 Follow up with TOSHIBA corp. This is a follow up to my review of 7/05. I stated in my review that I had some issues with the verticle bars and loss of video at various times since I purchased my set in 5/05. I have been contacted by TOSHIBA recently, and a "file" has been created for my complaints. I have no idea if anything else will be done to settle my claim for a new replacement or not. I gave them details of my problems and asked them to let me know their decision. I will insist on the identical model, as I love the hd performance and I am willing to give them another chance to make it right by me. As of today, two weeks after their phone interview, I have not gotten any response on my claim. I would still reccomend this television almost without hesitation (pendind a fix by TOSHIBA). For the money, the digital picture is very good to outstanding and the hd performance will knock your socks off!!!!.............still waiting............
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